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Responsible Gaming on SoundingOOD
Last updated: 4 February 2025
Our Commitment to Responsible Gaming
At SoundingOOD, your well-being is at the heart of what we do. We view responsible gaming as a shared responsibility between us and our players. With the tools and resources below, we empower you to stay in control, ensuring your experience remains positive, balanced, and safe.
Introduction
This Responsible Gaming Policy ("RSG Policy") outlines the guidelines, tools, and support available to registered users on soundingood.com.
It forms part of our official Terms of Use, and terms used here have the same meaning as defined therein.
We may update this policy from time to time. Any changes take effect immediately upon publication. If updates impact your rights, we’ll notify you during your next login—you’ll need to accept the changes before continuing to play.
Our RSG Program
The Responsible Gaming (RSG) Program equips players with tools and support to:
Make informed choices during gameplay.
Recognize and avoid harmful gaming behaviors.
This program includes player education, usage control features, and access to professional support. While we provide helpful tools, maintaining healthy habits ultimately rests with each player. Our trained support team is always ready to assist with guidance and action when needed.
Tools for Managing Gameplay
Take a Break: Use our contact form under “Options for Responsible Gaming” to request a pause of 1, 3, 7, 14, or 30 days. Your account will be temporarily disabled and automatically reactivated once the period ends.
Self-Exclusion: Temporarily or permanently block your access by submitting a request through the contact form. Options include 6 months, 1 year, 3 years, 5 years, or indefinite. Marketing communications will be paused. Indefinite exclusions require a 6-month minimum block and a 7-day review period before reactivation.
Permanent Closure: You may request to permanently close your account by contacting customer support. This action is final and cannot be reversed.
